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19:12 23 May 22
Grear job on my cleanig. Very professional. Top 5 hygenis in San Antonio. Class Act!!!!
02:10 17 May 22
We have been going to Premier Dental for almost 5 years. The staff and hygienists have always been great - with myself and my kids. Dr. Janse is fantastic. He relates well with my kids. I recently had 2 crowns done with Dr. Janse. He listened to my concerns before the procedure and he was not dismissive of them. I had zero discomfort - Dr. Janse had me feeling at ease during the entire procedure. And as a bonus, he's funny! Ashley was the assistant - she explained everything that was being done as we went along. I would recommend this dental practice - great place for family care.
21:02 04 May 22
The dental hygienist at my semi annual appointment was extremely knowledgeable and informative as to how I can improve my dental care. She even (visibly) showed me what I could order from Amazon to keep gums healthy. Very personable.
21:29 21 Apr 22
From the front desk to the back workers are super professional and friendly.. thank you guys for making everything so smooth😎😎😎 you all are awesome🎉🎉🎉
19:06 21 Apr 22
Dr. Jansie* (probably wrong spelling) but he was so so gentle, kind and reassuring. I've never left a dentist's office feeling so cared for. He could have taken alot of my money by pulling my wisdom teeth but he said nope he they don't hurt don't bother. The ladies were so sweet too. This is be my dentist home now.
17:16 12 Apr 22
The staff were all efficient and respectful to me. The dentist performed outstanding work and was a joy.
00:50 09 Apr 22
The times I have gone to the dental office, I am always seen in a timely manner. The folks are always friendly and professional. I would highly recommend this Dental office.
20:33 21 Mar 22
All the staff at Premier are kind & professional. Their service is consistent & considerately. Thanks for letting me review.
14:53 21 Mar 22
Friendly staff. Quick and Quality service.
21:36 01 Mar 22
The lady upfront and the nurse were literally the best. The Dr who looked 14 was amazing, helped, and was knowledgeable.
15:24 24 Feb 22
They do a great job, great staff!
15:12 08 Feb 22
Outstanding technicians and dentist make you feel comfortable as they perform a great job on your teeth.
13:14 03 Feb 22
Everyone is so amazing and nice! I feel very welcomed when I come in, and they do an amazing job!
18:12 28 Jan 22
My dental cleaning today was very good and my dental hygienist was awesome! Also, my dental check-up by the Dr was great. Both of them treated me very nice and made me feel welcome to be there. I had a great experience today at Premier Dental Universal City. The team was very friendly, professional and knowledgeable .Thank you for your great service.
15:16 27 Jan 22
Always pleasant and full of smiles under their masks.
15:15 20 Jan 22
I just had all 4 wisdom teeth extracted every else was so expensive with great dental insurance and this dental location was available,friendly, and all of...
17:31 05 Jan 22
Wonderful place. Always quick and they are very friendly. Best dentist place I have ever been. They dont hurt me either! Deff recommend to others!
20:04 31 Dec 21
Excellent staff and dental services. You won't be disappointed!!
17:14 31 Dec 21
Awesome clinic! Everyone is professional and kind. Beside manner is great! Thank you Dr Vasquez and staff
19:13 09 Dec 21
Very pleasant experience. I have no complaints, but much gratitude,
21:06 02 Dec 21
Professionals all! Enjoyable! Minimal pain, mostly from the novocaine injection. I like this place!!
21:16 16 Nov 21
I am very appreciative for the service I received. 1 was seen on three occasions between 4 to 16 hours as a walk in. All the staff was very professional and the service rendered immeasurable. Elida was exceptional in her abilities that gave me confident that when I left everything would be ok. I always put dental work in the category as "worse than death". bur i founded no fault. Anyone seeking good care should sought them out.
15:11 09 Nov 21
Love this dental office! Everyone is very friendly and flexible. Love my dental hygienist, Yvette, she is always so sweet and keeps me accountable for my dental hygiene.
17:03 20 Oct 21
I have been seeing the dentists at Premier Dental for about 3 years and everyone is always so kind. I never have to wait more than 10 minutes in the waiting room. I definitely recommend them.
15:51 05 Oct 21
The staff was so so wonderful! They all made sure I felt comfortable and were so accommodating to what I needed. I’ve never enjoyed a dentist so much, will be back!
22:13 04 Oct 21
I walked in and went straight in for my cleaning. Hygienist was very nice and gentle. Dentist came in immediately after cleaning, no waiting. The ladies at the front desk are so friendly and funny. I usually visit with them longer than I should. I would definitely recommend them!!!
20:20 30 Sep 21
The dental hygienist was friendly and thorough; the office staff courteous and helpful. I would recommend Premier Dental Center in Universal City to any of my friends and family searching for a dentist.
19:40 25 Aug 21
They got me in and out really quickly and without a whole bunch of up-selling and harassment. The staff was professional and friendly, they seem to be sincere about making sure that the customer receives the best service. I will be using them again.
16:06 25 Aug 21
Always a wonderful experience here at Premier dental center! Staff has always been very friendly and very attentive!
23:38 17 Aug 21
I'm moving to Colorado this Friday & had a wisdom start coming in last week I called 3 places last Friday. The receptionist at premier (long dark hair & pretty lipstick) was BY FAR the sweetest of the 3 places & got me set for an appointment today (the next Tuesday) as soon as I got there I felt like I'd known both the receptionists already they were so friendly! The awesome staff doesn't stop there though. My dental assistant was sweet as could be & put me right at ease as did the dentist. He did a great job getting a very impacted tooth out. I'm so sad I'm just finding them a week before I move. HIGHLY RECOMMEND
17:20 17 Aug 21
I absolutely love this placeFriendly beautiful ladies greet you & make you feel so comfortableEasy to work withDentist is amazing and love the dental hygienistIf you’re looking for a great dental office this is the place to go
16:40 17 Aug 21
I'm moving to Colorado this Friday & had a wisdom start coming in last week I called 3 places last Friday. The receptionist at premier (long dark hair &...
14:44 16 Aug 21
All the employees are very friendly. They are also very understanding. I had to bring my 2yo with me to get my teeth cleaned and they were patient with me while trying to tend to him and keep him calm during my appointment. I really appreciated this, as it helped ease some anxiety I had at the beginning of the appointment. The building is also very well kept, overall I highly recommend.
14:46 07 Jul 21
Tammy and Crystal were very helpful when my insurance had a glitch! The service is always wonderful and that is why I always return. I highly recommend Premier Dental to anyone that asks.
17:56 21 Jun 21
I was greeted by the Office Manager and she made me feel very comfortable. Wilson, the hygienist, was very professional in explaining the upcoming procedures to be done. This was the best thorough cleaning that I have had. I highly recommend this office. Edward Vervais
23:00 17 Jun 21
From the front desk to the Dentist, everyone is superb here! The hygienists are so helpful and they all make my family feel welcome and comfortable. Even my 4 year old Grandson loves getting his teeth cleaned here. I recommend Premier Dental if you want a great dental experience!
12:49 27 May 21
Let me put this right up front; I hate going to the dentist. This organization though is great, and my Dentist in particular; his professionalism and skill are unsurpassed. The technicians are very well trained and caring, and even the front desk puts you at ease as they greet you. If you are looking for a great dentist, Premier Dental is your place.
17:53 21 May 21
Great office and super convenient. From the time I scheduled my last minute appointment to having my "painless" root canal done by Dr. S. The whole office was fast and through and is economical.Just found my new local dentist. (This is the second Premier office I have use and Dr Hudson in Seguin is also amazing)
Luis de la Cruz
17:58 14 May 21
The front desk should get 5 stars on their own. Dr Cano rocks and the dental assistants know there stuff.
20:00 27 Apr 21
I had a very good experience at Premier Dental. I would recommendThis Dentist office to my friends and family.
17:29 27 Apr 21
The reception area was extremely clean and friendly. The ladies working the reception desk were professional and at the same time very friendly and engaging. I had an assistant that was fairly new to the clinic, but was professional and was training a newly graduated assistant. They were both very friendly and were able to answer my questions.Dr. S was very professional and has a gentle touch, which is important to me Whenever I have to have an injection. I like his manner and though I did not have a shot on this visit, I am not too apprehensive about future dental care.We are switching from Pat Booker Dental to this clinic, and feels like we made a great choice! All the way around, it was a great experience. Oh, and guess what? No 10.00 charge for using PPE! Yay! PPE has to be used with or without Covid, so that is a rip off.
22:34 13 Apr 21
Paula did a great job. Shes a caring tech and made it all painless. Thanks
18:29 13 Apr 21
The staff was very timely and business like. My dental hygienist was efficient and thorough.
20:12 12 Apr 21
Dr.Cano is such a skilled and honest dentist. He took care of my teeth and my son’s teeth. We are more than happy with our experience with him and his staffs there. Front desk ladies, Tammy and Chrystal, made our whole experience with Premier Dental Universal City so amazing! They were super friendly and professional. They knew my needs exactly and took care of me really well!! I strongly recommend this place to anybody with all ages. Happy clients here!!! 🙂
14:05 11 Apr 21
Very friendly front desk staff. Always a comfortable and relaxing atmosphere. Dr. Cano is very knowledgeable and thorough. Assistants or Technicians are very helpful and do good work/cleanings every time I go. I've had a great experience every time. Thank you!
17:15 09 Apr 21
The entire office is amazing and the staff is super friendly and caring. Dr. S is a hero and the best dentist ever! If you want kindness and a dentist who cares, then this is your place!
17:29 08 Apr 21
Words cannot truly express my gratitude to Dr. Cano. A friend referred me to him after a botched crown at another dental office. Dr. Cano immediately saw the problem and corrected it! I have been pain-free for over a year now and I continue to receive routine cleanings through this office.
19:02 06 Apr 21
I had a terrible pain in my jaw and I called to see if I could get something for the pain as I was leaving town that day at 12 noon. I called 8am Monday morning and explained the pain I’d been having over the weekend and didn’t expect to be able to get an appointment before leaving. They were very nice and fit me in at 10. Dr S worked some magic and I was out by 10:30. I so appreciated how they were willing to accommodate me and work me in. Great customer service by all!!
17:08 03 Apr 21
You are greeted with pleasantry as soon as you arrive, most of the time you sit down just to stand back up for your appointment. All the staff in the front and back are very friendly there aren’t enough people in the world like these guys.
17:54 19 Mar 21
When I arrived at the office I was greeted with a nice comment about my outfit. The DA and dentist was professional and kind.😊
12:50 16 Mar 21
Yesterday was the first time I visited Primer Dental Center ; i hadn't had a check up in a long time and im glad I came in. I had a deep cleaning done on...
03:10 14 Mar 21
I enjoy coming to my dental appointments here because I can always joke around with everyone there.
19:34 12 Mar 21
My appointment was quite pleasant. The staff was very courteous and professional. Premier Dental would be a wise choice for dental services
21:10 10 Feb 21
Front desk to Dr Cano was very pleasant.Had a very informative chat with Dr Cano and will be using him as my dentist in the future.
21:29 22 Sep 20
I highly recommend this Dental office. The receptionist is so awesome. Along with Dr.Herod and the staff. They are absolutely caring for all my dental needs. I appreciate all they do to help make my experience as satisfactory as possible.Thank you all for outstanding service..
22:34 17 Sep 20
I love this place. Professionals from start to finish.
16:32 16 Sep 20
Right when you walk in you are greeted with a great front desk staff that make you feel right at home. The dentists are informative and give thorough suggestions on what they recommend you do. Honest and nice people! Will definitely recommend!
Martina H Hernandez
17:06 11 Sep 20
From the front desk staffs to the Dentist, everyone here is amazing! I have nothing but good thing to say. I recommend them to all my friends who need to get cleaning and all other dental work done.
22:11 10 Sep 20
Thanks for the pain free care and professional family feel. Sets the standard.
21:05 01 Sep 20
This is the BEST dentist office I have ever been to. The one thing that this office is that no other dentist I have ever been to is HONEST. They do not do unnecessary procedures and they tell you everything upfront before any work is done. They dental plans that they give you are very detailed and transparent in costs. I will be recommending this office to everybody.
08:22 07 Aug 20
I was so scared of goin to dentist for a long time because hello its scary for one.. For two, im a trans woman and its hard to find a place thats lgbt friendly! even though i was so nervous they made me feel like family right as i entered the door! They care about their clients and helping PEOPLE its evident! an i was in and out! And sorry elite family but y'all are stuck with my crazy butt now haha!❤ Also the ladies in the front are too cool! You'll love it go HERE! TRUST ME HUNNY!
18:20 13 May 20
Great Service everyone very professional
01:43 21 Feb 20
The employees are beyond belief, the two girls in the front are awesome and always have a smile on their faces and always look at for you. As for the dentist there, I went to the same college he went to, Texas A & m in kingsville, he's such a professional I feel like family there as well as the staff in the back how they help you with making u feel at home, I am blessed with how everyone looks out for you there. 👍
17:57 06 Feb 20
This has been the most amazing experience I have ever had in a dental office. From the time I walked in the door. Until I left the building. The staff was absolutely amazing and very welcoming. I would most definitely recommend Elite Family Dental to all. Especially our military family. This is where you want to be when it comes to a dentist
00:39 06 Feb 20
Great staff! They really know what they are doing. Dr. Cano has patience to explain the plan of care. Ashley is very friendly. All the assistants were there to help with my little one when I did not have someone to take care of her. The front staff is funny and knowledgeable in terms of insurance coverage and pricing. Overall great experience. Definitely a great dental office.
Damian’s ytuarte family
01:20 05 Feb 20
The staff was super friendly and were so good with my 2 boys they love going to the dentist.
16:59 14 Jan 20
I highly recommend, had a wonderful experience. Staff is the best!
02:45 10 Jan 20
Punctual, friendly, thorough, and helpful. I would definitely recommend this dental office.
02:20 09 Jan 20
I loved my visit! Staff is exceptionally pleasant. I was greeted with my name when I went to get my fillings. The dental hygienist took the time to explain everything. Also, since I was in town for a few days, they accommodated me and I was able to get everything taken care of. Dr. Herod is awesome. I highly recommend this place.
19:02 08 Jan 20
Great staff who are flexible, and authentic.
02:04 17 Dec 19
I’ve quit two dentist this year alone. These guys were a breath of fresh air. The Hygienist knew his job very well and the staff was pleasant and honest. Very Happy with this Dental Office.
22:07 02 Dec 19
The Elite Family Dental team took in a migrant from the North with an unusual problem, dealt with it professionally, thoroughly and pleasantly and left me with a sound understanding of the next required steps. First rate dentist and dental technician.
20:58 02 Oct 19
I went in last month for my long, overdue, first yearly visit for cleaning and x-rays. Its was my first time to visit this office and also the FIRST time in years that I was not told that I had to have a "deep" cleaning, as I was always told, and "charged" quite a bit in the past from another Dental office. I have had to call and reschedule my next needed appointment and they have been MORE than nice and helpful about it. They are the nicest and easiest people that I have ever worked with. They go out of their way to make sure that you get the care that you need. A+!
14:24 19 Sep 19
Thorough, professional care. All interactions were personal and had real meaning. Wilson was great and a good conversationalist, and the Doc was very efficient. Highly recommended.
12:28 21 Aug 19
Awesome staff!! Dr was very gentle and did an amazing job getting me and my dental needs taken care of!!!
15:30 26 Jul 19
Great staff all the way from the receptionists, to the techs, to the dentists! Really good with kids too! So glad we found this dentist office, highly recommend!
19:45 26 Jun 19
Today was my first time at Elite Family Dental and I’m absolutely amazed at how amazing they are!I walked in early this morning and let them know right away that I was not an existing client, did not have a scheduled appointment, and did not have dental insurance. They got me in after only waiting a reasonable time for being a walk in client. They quoted me for everything and not once did they make me feel pressured! The front desk staff is so friendly and Dr. Cano is wonderful! So excited to have finally found an OUTSTANDING dentist office!
12:44 26 Jun 19
Today was my first time at Elite Family Dental and I'm absolutely amazed at how amazing they are! I walked in early this morning and let them know right...
20:16 12 Jun 19
my dental hygienist is amazing & so is the dentist! very kind & gentle! highly recommend elite family dental!
19:07 01 May 19
Thank you, Wilson, for an awesome job cleaning my teeth! Your professionalism is outstanding!
15:57 09 Apr 19
Wilson Oduntan does a really great job! I appreciate his professionalism and easy bedside manner, if you will. It has been that way since he first cleaned my teeth so I request his schedule for revisits. Also, Dr Herod and Dr Cano are great. I appreciate the staff, beginning at the front desk, those ladies are very pleasant and inviting. Thank you for great service Elite Dental!
12:25 19 Mar 19
I highly recommend this Dental Office. The staff is AMAZING! You're made to feel comfortable and you're taken care of as soon as you walk thru the door. Winston does my cleaning and he's amazing...you don't feel a thing and he does an amazing job. Dr. Herod and Dr. Cano are both great! My front desk Ladies are the best. Thank you all so much! Wouldn't go anywhere else.
03:35 28 Feb 19
They are very warm and welcoming. The atmosphere was very soothing. The dental assistants went over the top to make me as comfortable as possible. Overall, this dental care office is that, they care!
17:40 21 Feb 19
2/21/19 I have been coming here several times now. This office is a little piece of Heaven on Earth. I am in great hands when I come here. I love this place and the staff. They offer hours that can work around my busy clinical schedule. I love the receptionist also.Older postingsI am a new patient, just had my office visit this evening. I felt right at home from the moment I arrived. I am one happy lady and I am in good hands. Everyone was terrific. Could not have been better!Second visit, two extractions and partial cleaning, everyone took such great care of me! This is a wonderful place that really cares about the patient. I felt as if my own mother and father were giving loving care to me. They called to see how I was doing and they made me feel great again. I love, love, love this dentist and all the wonderful staff.
18:45 20 Feb 19
Great staff and customer service. Everybody was very friendly and personable. The exam and cleaning was pleasant and thorough. I do have a couple of dental issues, which I already knew about, and I was given reasonable options for resolution. My last dentist was with a national dental clinic and their primary focus seemed to be marketing. Elite Family Dental's focus seems to be service. I highly recommend this dental office to everyone!
17:11 13 Feb 19
I had a negative experience with a large Dental provider a week ago, who was trying to sell me questionable services at high prices, so I went to Google and started looking for smaller dental offices with good feedback. I found Elite Family Dental was nearby and had terrific feedback, so scheduled an appointment. They advertised a $99.95 package for cleaning, exam and x-rays. They gave me a thorough exam and said that all I needed was the basic cleaning, even though it had been a long time since my last dental appointment. I had a molar that a filling from a previous dentist had done had fallen out and got a good price to have it redone along with two others that I knew needed new fillings. They did a great, pain free job and got me out for much less than the previous dentist want to charge me (who was trying to get me to pay $450 for a "deep cleaning") I think I have finally found my new dental provider for life. The only reason I was searching for dentist was that I needed dental clearance for major surgery of a joint replacement in a couple of weeks, The first provided promised that up front but failed to deliver the goods. Elite offered to provide the referral with no strings attached. I later went through SAMMC oral surgery for a free checkup and they verified everything Elite did was excellent and agreed with the "ready for surgery" analysis. Highly recommended.
21:06 21 Jan 19
Staff are wonderful folks, Dr Otto made it the best experience I have ever had at a dentist! I live in AZ, but am down here often, so they are my primary dentist. They helped me a couple years ago with an emergency, now this last procedure.......! They are the best!!
14:50 21 Jan 19
Great customer service... Great Staff!!! Not enough stars to rate Elite Family Dental 100⭐️ Awesome!!!
17:08 30 Sep 18
Going to the dentist is now like visiting with family and friends and Dr Cano is the best dentist I have ever been to. The staff makes you feel right at home and they are all very professional and extremely competent.
16:51 22 Aug 18
I went to Elite Family Dental for the 1st time last month. The staff in the front office could not have been nicer, they went above and beyond to make me feel welcome and appreciated. The Dr. took x-rays and did an initial evaluation. I have neglected my teeth for years and years. Dr. Cano made me feel like this was a completely judgement free zone. He just told me what needed to be done, what he reccomended and what was more cosmetic / elective. He made sure I was comfortable understanding the evaluation and told me about the outcome of each step and what to expect. On the next visit I had several teeth pulled, I can honestly say, this is the first time I have ever been to a dentist and not felt even the slightest discomfort while having my mouth numbed. He was very considerate while working on my teeth. He made sure throughout the procedure that I was comfortable and not getting anxious.My last Dentist made several degrading comments about the state of my mouth. He made me feel ashamed and embarrased for letting my teeth get so bad.None of that here. Elite Family, start to finish makes me feel like they are there to help me and are truly interested in "fixing" years of Neglect.I just can't say enough about how great this team is.
18:11 19 Jul 18
As always no complaints tech is great at what he does,and the ladies at the desk always pleasant & helpful.
04:22 19 Jul 18
I had a tooth pulled that was coming out of the inside of my gum, Dr. Cano did a real good job on pulling my tooth. He was very professional and did a great job. Glad he could help.
00:02 19 Jul 18
I have been going to Dr. Herod since he bought the practice around 2013. I have had two root canals, a three-crown bridge, and a couple of cavities filled. I have never been in pain during a procedure and the recovery phase has always been easy. Dr. Herod truly cares for the comfort of the patient.
21:10 10 Mar 18
I have had two appointments to date at Elite Family Dental. An evaluation for a pained back molar and a subsequent follow up for a root canal and temporary crown. Tammy and Dr. Cano were really wonderful. My procedure was timely and was very thorough. The same day and the few days since, I've had little to no pain. I have a follow-up in a few weeks for my permanent crown and I'm not at all anxious about it. Each visit from reception to the physician, I was treated well and all my options were explained and estimated for me. I would absolutely recommend Elite Family Dental to anyone looking for a new dentist. I'm glad I listened to all of the great reviews and was also pleased that Elite (formerly Herod Dental) was on the approved physicians list through my insurance.
18:37 10 Mar 18
As someone who has a deep seated issue to avoid dentists. I finally was forced to go back to one for an extraction. Though these aren't "painless", the staff did their absolute best to make myself comfortable through the entire process. Dr. Herod performed the procedure with ample dexterity to cause myself hardly any discomfort. Will see them in the future for my other dental needs.
carol adams massey
01:10 07 Mar 18
As always Heather was AWESOME. Very gentle but thorough!
09:38 12 Jan 18
Feeling grateful to have found Elite Family Dental. Warm, authentic atmosphere here with staff and docs alike...and they have a sense of humor too but the best part of it all...NO PAIN!!! Had some anxiety since it's been a while since I was at the dentist and I must say, I was pleasantly surprised. No more anxiety about trips to the dentist. Thanks!!!
00:12 22 Dec 17
This was my first visit and it was wonderful. All the staff were friendly and worked with me to use my insurance benefits the best possible way, clearly explaining all my options and what I can expect in the future to get back to being completely healthy.
15:36 22 Aug 17
Heather was great while doing my cleaning very efficient and gentle while getting the job done. She definitely made my experience pleasing.
21:18 27 Jul 17
I have had multiple good experiences here. Everyone is very nice and made sure I was comfortable and relaxed. I would highly recommend.
20:32 21 Jul 17
Im very happy I found this dentist. They do have a policy of only being allowed to be 10 minutes late for your appointment. I was in a car wreck when I was 9 that crushed a piece of my upper jaw bone. I have a lot of issues with my mouth & have dealt with a lot of bad dentist who have a disregarded how sensitive my mouth is. Wilson did my cleaning and xrays my first appointment, and I knew this was the place for me. I just finished my second appointment of getting a tooth pulled and the infection cleaned out. Both times very was very kind, introduced themselves, and explained all my options well. They also explained everything going on. Im relieved to have found this place.
18:17 18 May 17
I love going to the dentist now! Everyone from the front receptionist, to Dr. Smith, to the hygienist truly care about your health. They ask questions, give solutions and always approach you with a helpful and caring demeanor. I love Herod Dental Care!
Andrea De La Cruz
23:32 02 May 17
I absolutely love this office! The staff is always in a great energetic mood. Any person can see the staff really cares. Heather is my hygienist and is gentle, knowledgeable, and always take great care of me. Dr Herod did an amazing job on a crown I had done with him. By far the best dental experience I've had in my life! I would definitely recommend this office to family and friends.
23:09 01 May 17
I absolutely love this dental practice. Heather did my cleaning and was super helpful, she let me know what she did every step of the way so that made me feel comfortable and at ease. I've refereed all my family here. My mom and aunt also had wor don't there and they said they won't go anywhere else!